Shipping policy

At Simplicity.co, we are committed to providing a smooth and timely delivery experience for all our customers. All orders are processed within 3-5 business days, excluding weekends and public holidays. We offer standard and express shipping options within Australia, with free standard shipping on domestic orders over $150 AUD. Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your parcel in real time.

We also ship internationally to select countries. International delivery times vary depending on the destination and customs processing. Please note that customs duties and taxes for international orders are the responsibility of the customer and may be charged upon arrival.

To avoid delivery issues, please ensure your shipping details are accurate and complete at the time of purchase. Simplicity.co is not responsible for delays, failed deliveries, or extra charges caused by incorrect or incomplete address information.

If you have any questions regarding your order or shipping status, our support team is here to help. Contact us anytime at info@simplicitycostore.com – we’re happy to assist.